Frequently Asked Questions
Find a space to make your own:
Truly a great experience, I lived here for a year and can say everything was amazing having your own home but treated like an apartment is so nice, any issues were resolved nicely, great neighbors, management and maintenance as well. They are pricey but if you can afford it it’s well worth the investment.
What is Trulo Homes?
Trulo Homes is a professionally managed build-to-rent community offering modern, high-quality homes for rent. Our homes are designed to provide the comfort and privacy of a traditional home with the convenience of renting.
How is Trulo Homes different from renting an apartment or house from a private landlord?
Trulo Homes provides a consistent and professional rental experience, complete with modern amenities, on-site maintenance, and access to a range of community features. Unlike private landlords, Trulo Homes offers a streamlined and reliable living experience with 24/7 support.
What are the benefits of living in a Trulo Homes community?
Trulo Homes offers a variety of benefits, including spacious, modern homes, access to community amenities like a pool, fitness center, and clubhouse, as well as professional management and maintenance services for a hassle-free living experience.
Are Trulo Homes communities designed for senior living?
Trulo Homes appeal to a vast array of audiences. Communities have great appeal for the 55+ demographic, as well as young professionals, newlyweds and families transitioning to new markets and/or homes.
What is the application process like?
The application process is simple and straightforward. You’ll need to submit an application, undergo a background and credit check, and provide proof of income. There is also a non-refundable application fee.
Is there an application fee?
Yes, there is a non-refundable application fee that covers the cost of background and credit checks.
What are the income requirements to qualify for a lease?
To qualify for a lease at Trulo Homes, your household income must be at least 2.5 to 3 times the monthly rent.
Is a security deposit required?
Yes, a security deposit is required and is refundable at the end of your lease, provided the home is in good condition.
Can I tour the homes before applying?
Yes, you can schedule an in-person or virtual tour of any available Trulo Homes property before applying.
Are pets allowed at Trulo Homes?
Yes, Trulo Homes is a pet-friendly community.
Is there a pet deposit or pet rent?
Yes, there is a pet fee and a monthly pet rent. The amounts vary depending on the number of pets, up to two pets per home.
Are there breed restrictions for dogs?
Yes, certain dog breeds may be restricted due to insurance policies. Please contact our leasing office for a full list of restricted breeds.
Are there any nearby parks or pet-friendly amenities?
Yes, Trulo Homes offers on-site pet-friendly amenities, including dog parks, and is located near several local parks.
Are utilities included in the rent?
Utilities such as water and electricity are not included in the rent and are billed separately.
Is high-speed internet available?
Yes, Trulo Homes is wired for high-speed internet, and residents can choose from a variety of internet providers in most communities.
How is trash and recycling handled?
Trash and recycling services are offered as a valet trash service and is included in the community amenity fee.
Is lawn care included in the rent?
Yes, lawn care and exterior maintenance are included as part of your rent at Trulo Homes.
Are garages or carports available?
Yes, Trulo Homes offers both attached garages and carports in select communities. Please contact your Trulo Homes Community Manager for pricing and availability.
Is there guest parking available?
Yes, guest parking is available throughout the community.
What finishes and amenities are available in Trulo Homes?
All homes include stainless steel appliances, granite countertops, and walk-in closets. Additionally, each home comes with a private backyard plus front and back patios.
How tall are the ceilings in Trulo Homes?
All Trulo Homes have at least 9 foot ceilings, with 10 foot ceilings at most properties.
What amenities are available in the community?
Trulo Homes offers a wide range of amenities, including a swimming pool, fitness center, clubhouse, game room, coffee bar, and a dog park.
Is there on-site maintenance?
Yes, Trulo Homes provides on-site maintenance for all routine repairs and emergencies.
Are there any community events or activities?
Yes, Trulo Homes hosts regular community events such as holiday parties and social gatherings to help foster a sense of community.
Is renters insurance available?
Yes, renters insurance is required to protect your personal belongings and provide liability coverage.
Are smoke detectors and carbon monoxide detectors installed?
Yes, all homes are equipped with smoke detectors and carbon monoxide detectors for your safety.
What is the move-in process like?
The move-in process includes signing your lease, paying the security deposit and first month’s rent, and completing a move-in inspection.
Is there a move-in or move-out inspection?
Yes, a move-in and move-out inspection is conducted to document the condition of the home.
What happens if I need to break my lease early?
If you need to break your lease early, there may be penalties or fees. Please contact the leasing office to discuss your options.
Can I make changes to my home (e.g., paint, install shelves)?
Any modifications to the home must be approved by management. Unauthorized changes may result in fees or charges at the end of your lease.
Is there a noise policy?
Yes, Trulo Homes enforces quiet hours and noise restrictions to ensure a peaceful living environment for all residents.
Are there any restrictions on smoking?
Yes, Trulo Homes is a non-smoking community. Smoking is only permitted in designated areas.
What is the policy for package deliveries?
Each Trulo Home has its own personal mailing address. Trulo Homes offers a clubhouse mailroom for secure delivery and storage of packages. Residents will be notified when their packages arrive.
Need more info?
Our team can't wait to welcome you home!